SMS Messaging Compliance & Standards

Explicit Consent

HDX Enterprises only sends SMS messages to recipients who have provided explicit, written consent to receive communications. All SMS opt-in consent is captured through our contact form with clear disclosure of messaging terms.

Consent Language: "By providing your phone number, you consent to receive SMS messages from HDX Enterprises regarding real estate inquiries. Message frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe."

• •Explicit opt-in consent is required before any SMS messaging begins
• •Consent disclosures clearly state that message and data rates may apply
• •Recipients can opt-out at any time by replying STOP
• •Consent records are maintained and available for audit

Message Content Standards

All SMS messages sent by HDX Enterprises comply with carrier guidelines and industry best practices:

• •Messages are transactional and directly relevant to the recipient's real estate inquiry
• •No unsolicited promotional content, marketing, or spam
• •All messages include clear sender identification (HDX Enterprises)
• •Every message includes opt-out instructions (Reply STOP to unsubscribe)
• •Message frequency is reasonable and not excessive

Opt-Out & Unsubscribe

Recipients can unsubscribe from SMS communications at any time with immediate effect:

• •Reply STOP to any SMS message to unsubscribe immediately
• •Reply HELP to any SMS message for additional support information
• •Unsubscribe requests are processed immediately and confirmed
• •No further SMS messages will be sent after STOP confirmation
• •Opt-out lists are maintained and honored across all messaging

Data Security & Privacy

HDX Enterprises protects all phone numbers and personal information collected through SMS opt-in:

• •Phone numbers are stored securely and never shared with third parties, affiliates, or partners
• •All SMS communications comply with TCPA (Telephone Consumer Protection Act) regulations
• •Data retention policies comply with carrier and regulatory requirements
• •No data sharing for marketing, promotional, or third-party purposes
• •Privacy Policy and Terms & Conditions are available and transparent

Carrier Compliance Standards

HDX Enterprises works with A2P SMS providers that maintain compliance with all major carriers including Verizon, AT&T, T-Mobile, and others. Our messaging practices adhere to industry standards:

• •CTIA (Cellular Telecommunications Industry Association) guidelines and best practices
• •Carrier network rules, filtering standards, and validation requirements
• •Message rate limiting and throttling to prevent spam flagging
• •Proper sender ID registration, validation, and brand verification
• •Compliance with all major carrier A2P requirements and standards